Domestic Shipping Methods

Evodesk usually ships desks with 48”, 60”, 63", and 72" dekstops via Fed Ex. Desks that are oversized or overweight and cannot be shipped by Fed Ex will be shipped via truck lines. Desks with 4-8 columns are generally shipped via truck lines. Once an Order is loaded on the outbound truck, the order will incur a $200 fee for changes or cancellation of the order due to safety precautions that must be taken.

International Shipping

Evodesk will gladly ship products worldwide to most international destinations. Free Shipping is not offered outside the US. The Evodesk Online Store ships within the United States of America and Canada. If you wish to get an international shipping quote on any of our products, please use our international shipping form to obtain a shipping quote.

Inspecting shipment for damage

Many of our desks are large and rather heavy. Do not sign for a package before you inspect it. First, inspect the box for obvious damage. We then recommend that you open the box that contains the desktop to inspect for concealed damage. Once the driver leaves it becomes the buyer’s responsibility to file a claim. Call the carrier immediately for instructions or visit their website for detailed instructions.

Freight / Truck Line Deliveries for Oversized Desks

The carrier will typically call to schedule a delivery appointment. Appointments are available during normal business hours and a 4 hour period. Please include a daytime phone number in the shipping information at the time of checkout.

The driver will typically bring the desk to the end of the driveway at the delivery location. The driver is normally not allowed to bring the item under any coverings or inside your delivery location. Depending on the shipping company, they may remove the item from their truck. Inside Delivery is not typically available after COVID protocols were put in place. Inside delivery, when and were available, typically costs an extra $150. Extraordinary delivery requirements such as a multi-level building may require additional delivery charges.

Shipping date

All shipping dates are approximate and may be impacted by product shortages or reduced labor availability during COVID. We offer estimated lead times on our website for shipping. After shipment, transit time is normally 2-4 days. In the event that add on accessories are not available, we will ship the desk and desktop and then ship the accessory when available.

Returns

We believe you'll be thrilled with your new Evodesk. That's because we go out of our way to ensure each Evodesk is designed and built to be just what you want. We understand, however, that sometimes a product is not a good fit for you or your space for whatever reason. We recognize that sometimes an item may not meet your needs, was not what you had hoped for, or simply does not fit with your decor or space. If you are unsatisfied for any reason with your purchase, you can return or exchange it within 30 days of delivery. Returned items must be new and in unused condition. In that unlikely event, we invite you to return it. Special orders where custom work is selected are non-refundable.

You may return your undamaged Evodesk with the receipt and packing within 30 days of purchase for a full refund of the purchase price less the cost of shipping. If Evodesk is returned within this timeframe in its original condition, we'll exchange it for a new one or offer a refund based on the original payment method. If an order received free shipping,